Contact us | TotalEnergies UK

We have dedicated sales and technical support teams for each major area of our business. They’re ready to assist you with any query you might have.

If you would like to contact us, please complete the form at the bottom of this page and we will be in touch. We aim to respond to any query within 48 hours. Alternatively, you can use the contact details listed below.

For queries, concerns or complaints relating to your business’ gas or electricity supply, please visit the TotalEnergies UK Gas & Power website and click on the webchat icon to quickly speak with one of our dedicated energy experts.

The live chat is operated during office hours, Monday to Friday. Alternatively, please email the G&P customer enquiry team or call on 0333 003 7874.

TotalEnergies Marketing UK is committed to providing a high-quality service to our customers. We will take any query, concern and/or complaint seriously and will look into it promptly, for resolution as quickly as possible. Please contact us directly using the form at the bottom of this page (selecting the complaint drop down option), by calling us on 0197 723 8200 or by emailing [email protected].

Location details of our growing service station network can be found here.

For any queries or complaints relating to our service stations, please contact:

Email: [email protected]
TotalEnergies Marketing UK Ltd.
10 Upper Bank Street (19th floor)
Canary Wharf, E14 5BF
United Kingdom
Tel: 01932 334498 (select option 4 for Retail)

Several incidents involving organisations and individuals fraudulently claiming to recruit on behalf of the TotalEnergies Company have recently been identified.

Please be advised that TotalEnergies, its subsidiaries or any organisation working on behalf of the Company for recruitment purposes will never request payment nor will it ask for financial information during the recruitment and selection process.

For more information, visit our fraudulent recruitment page.

Business customers

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Contact us - UK customer support

Gas and electricity supply

Motorist / lubricants products complaint

Service stations/Petrol station

HR matters: pension and shares

Fraudulent job offers

Business customers

Aviation

Bitumen

Lubricants

Special fluids

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