Several incidents involving organisations and individuals fraudulently claiming to be employees of the TotalEnergies Company have recently been identified.
The scammers’ goal is to place large orders for products with a request that payment will be made on delivery of the goods.
Please be assured that TotalEnergies and its subsidiaries will never make such demands nor seek payment of such a large sum on receipt of the goods.
We take these situations very seriously and implement all possible measures to identify and stop this type of fraud.
Please find below some prevention tips that you should keep in mind:
- Do not take such orders at face value.
- Check the quality of the communication - misspelling, poor punctuation and bad grammar are common signs of bogus emails or text messages.
- Please pay attention to the email address you are receiving the offer from. If you are unsure whether the email is genuine, please contact your Cyber-security team.
- In cases of fraud, do not hesitate to contact your local police or Action Fraud ( via this link: Reporting fraud and cyber crime | Action Fraud) immediately.
- If the phishing email is received using the Gmail.com domain, please report abuse via the link: https://support.google.com/mail/contact/abuse.
- If the phishing email is received originating from an the outlook.com, Hotmail, Live or MSN account, please report them by emailing [email protected].
We thank you for your co-operation with TotalEnergies.